We believe it is only possible to create true value and offer genuine services and solutions by working to understand your unique business needs. We do this through listening and empathizing with you, understanding your thoughts, views, concerns and goals. We want to solve the right problem and we can do that best when we put ourselves in your shoes.
We’re not afraid of details. The devil might be in it, but so are answers, opportunities, and solutions. So we do our best to understand the mechanics of your processes, the purposes of your requirements, and how we can best situationally align smaller activities to your goals. How do we do it? Our seasoned experts have an eye for detail that is essential in the generation of requirements, analysis of potential implications, and the choice among the various alternative means of services. We focus on developing the right solution by analyzing all the elements of your problem, eliminating unimportant distractions, and identifying weaknesses. Finally, we analyze what has to be done within the scope to set up a stellar project plan from the start. Remember, failing to plan is planning to fail.
Unlike traditional models, we don't work in a vacuum and keep you in the dark. We understand that visualizing an end-product is always hard, so we have adopted a methodology that enables your feedback early and often during the project. In this way there will be fewer surprises and stronger buy-in amongst your users. Technology has helped us to employ iterative cycles within phases on a project, which is proven to produce more success than traditional waterfall approaches.
InfiniGlobe is a trusted vendor with our Company and has significantly contributed to the implementation, development and maintenance of both the Matter Management and the Legal Hold systems. InfiniGlobe has been involved as support on a routine, weekly basis for over five years and principals at InfiniGlobe have been supporting our Legal Deperatment for over 15 years. InfiniGlobe is a thought-leader and has a confident, creative team that is both responsive and industry-leading in terms of matter management development and support. Our success over 17 years with matter management and the control of its data is due in large part to the vendor support we receive from InfiniGlobe.
I vastly recommend InfiniGlobe LLC because is an excellent supplier that offers a team of experts with experience in deploying and enhancing technology solutions for corporate legal departments, who have inside-out knowledge of Matter Management Systems like TeamConnect and Passport, plus engineers who have designed / built products like TeamConnect Legal Hold. Banco Popular de Puerto Rico engaged InfiniGlobe last year and it went very efficiently.
I would highly recommend InfiniGlobe for all your needs with regard to TeamConnect. We engaged them last year when we upgraded our system and it went very smoothly. Infiniglobe is creative in their problem solving. They design for the long term solution and when customizations are necessary the code is configurable so that the customization will not need to change. They also adapted their agile process to our local IT governance process. We continue to work with InfiniGlobe, beyond the upgrade, on a standing basis and send all of our technical work to them. They are very quick to respond and we thoroughly enjoy their professionalism and positive attitude.
Mori Kabiri, is a worldly one of a kind. He is a curious and inventive thinker who truly listens to feedback and concerns from all levels of the business. Mori helped us establish creative but practical solutions in the areas of vendor and spend management that have led to lasting cost savings and business process improvements.
InfiniGlobe did a wonderful job managing a complex reporting and analytics project. They understood the underlying proposition and provided steady and effective management and designed and developed a highly innovative integration feature that provided functionality I have never seen offered in any packaged solution.