Onit Implementation Specialist
Location: Remote/Hybrid
Type: Full-time
InfiniGlobe is seeking a skilled Onit Implementation Specialist to manage full lifecycle implementations of Onit solutions for our clients. This role involves leading the configuration and customization of the Onit platform, working closely with cross-functional teams, and ensuring that the system meets the client's legal operations needs.
Key Responsibilities:
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Lead the configuration and customization of Onit features and workflows to align with client-specific business processes and requirements.
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Collaborate with client legal and IT teams to ensure seamless integration of Onit with other legal systems such as eBilling, Contract Lifecycle Management (CLM), and Matter Management tools.
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Utilize Liquid language to customize workflows, notifications, and approval processes within the Onit platform.
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Support the data migration and onboarding of legacy systems into Onit, ensuring clean data mapping and integrity.
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Provide post-implementation support, including troubleshooting, upgrades, and maintenance.
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Work closely with business stakeholders to capture requirements and translate them into actionable system configurations.
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Create and maintain technical documentation, including configurations, workflow designs, and user manuals for clients.
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Stay updated on Onit platform updates and legal technology trends, recommending and applying improvements to enhance implementations.
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Conduct user training and provide ongoing support for clients to ensure successful adoption of the Onit platform.
Skills & Qualifications:
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• 3+ years of hands-on experience with Onit configuration and implementation, particularly in legal operations.
• Proficiency with Liquid language for workflow customization and automation within Onit.
• Strong understanding of Onit’s configuration capabilities, including forms, workflow automation, and approval processes.
• Experience integrating Onit with other legal systems (e.g., eBilling, CLM, Matter Management).
• Excellent communication skills, capable of working with both technical and non-technical stakeholders to capture business requirements and ensure project success.
• Ability to troubleshoot issues during and post-implementation, providing expert guidance and support for platform optimization.
• Familiarity with Agile methodologies and project management practices for delivering Onit implementations
Preferred Qualifications:
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• Experience with other legal technology platforms such as Agiloft, TeamConnect, or SimpleLegal.
• Knowledge of data migration processes and techniques for mapping legacy systems into Onit.
• Certifications in Onit or related platforms, as well as PMP, PMI-ACP, or Scrum Master certifications.
• Bachelor’s degree in Information Systems, Legal Technology, or a related field.
About InfiniGlobe
At InfiniGlobe, we provide software technologies and consulting services designed specifically for legal departments, legal operations teams, and law firms. Our team of subject matter and technical experts simplifies complex challenges, enabling teams to enhance efficiency through intuitive, easy-to-use technology solutions.
We are the team behind the Legal Operations KPIs book and the LegalOpsKPIs.com community, both of which help legal departments leverage key performance metrics and actionable insights to optimize their operations. This growing global community aims to engage more legal operations professionals, providing them with the tools and knowledge to make informed, data-driven decisions.
Our clients include industry leaders such as Shell Oil, McDonald’s Corporation, and General Motors, spanning sectors like financial services, energy, pharmaceuticals, and consumer goods. Our strong client retention reflects our commitment to long-term partnerships and delivering effective solutions that meet our client's evolving needs.
Be Part of the InfiniGlobe Team.
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