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Beyond with Mori: The Impact of Metrics and KPIs for Legal Operations with Richard Bliss


Richard Bliss, Vice President of Legal and CEO of BlissPoint

Richard Bliss, Vice President of Legal and CEO of BlissPoint, knows his way around data and how it’s transforming legal departments. As an expert social media consultant and a recognized LinkedIn Top Voices Influencer, he’s helped executives and teams understand how to utilize digital tools to drive real impact.


In our first episode of Beyond with Mori episode, we had a conversation with Richard Bliss, who shares how data analytics is transforming legal operations in once unimaginable ways. Richard explains why the legal department’s approach to data stands apart from sales or marketing, emphasizing the unique pace and challenges that legal teams face. He also sheds light on the growing role of AI in uncovering hidden insights that can guide strategic decision-making. For those interested in practical strategies, Richard's interview is a must-watch. Transcripts are available in English, Spanish, and Portuguese here.



Connect with the Legal Operations KPIs Community

Engage, learn, and stay updated on the latest trends in legal ops by joining our  Legal Operations KPIs community and visiting LegalOpsKPIs.com. Whether you're new or experienced, it's your go-to platform for insights, innovation, and networking with industry leaders.




InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

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