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Hear From the Experts: Leveraging Data and KPIs for Decision Making with Tiffani Hamilton-Huynh


Tiffani Hamilton-Huynh, Director of Legal Innovation, Technology, and Analytics at DHL Supply Chain, discusses the important role of data and KPIs in making legal decisions.

June 17, 2024


Hear From the Experts features Tiffani Hamilton-Huynh, the Director of Legal Innovation, Technology, and Analytics at DHL Supply Chain. She is a trailblazer in transforming corporate legal operations through cutting-edge advancements. Her expertise has driven significant improvements in decision-making processes, optimizing workflows and elevating client service.


Tiffani shares practical examples of how historical data on fees, settlements, and legal matters have enabled her team to predict outcomes and make informed decisions. Her insights on balancing management requests with proactive metrics and the significance of data governance offer a glimpse into how data and KPIs are transforming legal operations. Discover the importance of capturing and analyzing data to tell compelling stories that resonate with executives.


Watch the full interview to discover how Tiffani's approach can elevate your legal operations here.


Join the Legal Ops KPIs Community

Ready to connect with like-minded professionals and explore legal tech and operational KPIs? Join the Legal Operations KPIs community on LinkedIn and discover all the resources available at LegalOpsKPIs.com. Whether you're seeking fresh insights, looking to share your own experiences, or exploring breakthrough practices, this is the place for you.





InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.


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