Save 30% on maintainance of Your
TeamConnect™ Using
IG Insight™

Designed for Legal Ops and IT Teams

IG Insight is a tool for Legal Operations and corporate IT teams to finally get a complete, connected, and holistic view of their TeamConnect™ system customizations, security, usage, performance, and more, in an easy-to-use interface.

IG Insight also gives you intelligent and actionable information and suggestions on how to reduce and simplify system complexity, increasing user adoption and reducing maintenance costs (not to mention headaches).

What IG Insight will do for you?

For Legal Operations Teams

Your users complain that there are too many fields on the screen.
Management is asking for reports and KPIs that are not tracked in the system. You want to change a field type, but that might break the screens, rules, and create bigger problems.
You would like to train new users and need a list of current active rules and what they do.
You want to upgrade your system and are wondering if users still need the custom fields they insisted on 5 years ago, but you're daunted by the data conversion.

For TeamConnect Support and Admins

Users ask for help and send you a screenshot of an unclear TeamConnect error that has not been documented.
You have noticed that some normal users are creating or updating contacts. You need to remove edit rights, but there are lots of security groups and you’re not sure which one you should update.
The previous Admin retired and you have questions on design changes that were done to the lookup tables last year.
Your log is huge with lots of lines and you’re having a hard time tracking down and resolving specific errors.

For TeamConnect Implementers

It would be great to have a system Object Relationship Diagram, including all custom, involved, embedded object definitions, and parent-child relations.
You want to change a field type from text to lookup, but don’t know if the field has been used in any existing logic.
Searching for field names, lookup tables, and classes are like searching for needles in the haystack.
You don’t have access to the latest source code, not to mention the labyrinth of legacy custom actions from years ago you have to sort through.

For Corporate IT Teams Supporting The law department

You need an under-the-hood view of your system so you can perform regular maintenance, clean, oil up, and keep your TeamConnect running smoothly in the cloud or on-premises.
You need to get notifications when an integration fails or a system goes down.
Your system is running very slowly and you’d like to check resource utilization such as CPU, RAM, Disk, etc. to get to the root of the issue.
You’d like to do some resource planning and need numbers on live users and peak hours during the working day.

Subscription Plans

Basic


SaaS Hosted - Annual Subscription Plan

  • 1 Instance of TeamConnect
  • 1 User Account
  • Object Relational Diagram
  • Search in Design

Standard


SaaS Hosted - Annual Subscription Plan

  • 3 Instances of TeamConnect
  • 5 User Accounts
  • Object Relational Diagram
  • Search in Design
  • Search in Design Changes
  • System Usage
  • System Monitoring (CPU, RAM, Users)
  • Search in Logs
  • 1 Year Log Retention*

Advanced


SaaS Hosted - Annual Subscription Plan

  • 6 Instances of TeamConnect
  • 20 User Accounts
  • Object Relational Diagram
  • Search in Design
  • Search in Design Changes
  • System Usage
  • System Monitoring (CPU, RAM, Users)
  • Search in Logs
  • 3 Year Log Retention*
  • Events Notification
  • Design Analytics
  • System Usage Analytics

DATA PROTECTION

InfiniGlobe has achieved and maintains active ISO/IEC 27001 certification and is compliant with all of the certification requirements - an information security standard from the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). The scope of the certification extends to every level of InfiniGlobe’s operations included in the Information Security Management System (ISMS), from cloud-based computing and IT to asset management, access control, human resources security, vendor management, and application security. InfiniGlobe LLC is certified by Schellman & Company, an ANAB, and UKAS Accredited Certification Body.

InfiniGlobe is part of the EU-US Privacy Shield Program and is publicly committed to complying with its requirements. This certification enables InfiniGlobe to transfer personal data from the European Union to the United States while meeting EU data protection requirements. Read our privacy policy here: Privacy Policy. For more information about EU-US Privacy Shield visit PrivacyShield.gov

You’ll be in good company

Trial Access, No Obligations

Try it out