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Metric of the Week (#12): Legal Department Request Resolution Time (LDRRT)
February 18, 2025 Definition Every legal department deals with a variety of requests from internal clients such as contract review, legal...
A Evolução dos KPIs em Operações JurÃdicas no Brasil - Marcelo Cardoso
January 31, 2025 Legal departments are no longer just about mitigating risks and handling disputes, they’re becoming strategic business...
2024 Legal Operations KPIs Recap
January 8, 2024 As we kick off 2025, I want to take a moment to reflect on an extraordinary year we accomplished together: The Journey of...
Metric of the Week (#10): Average Invoice Approval Time (IAT)
November 14, 2024 Definition Law firms and vendors invoice legal departments for their services and expect timely payments. However,...
Metric of the Week (#9): Paralegals and Admin as a Percentage of Legal Staff (PAPLS)
Definition Paralegals and administrative staff are essential to keeping legal departments running efficiently. Paralegals  often assist...
Metric of the Week (#7): Total Legal Cost by Business Unit (LCBU)
Definition The Total Legal Cost by Business Unit (LCBU) metric tracks how much legal support each department (such as Marketing, Sales,...
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