Metric of the Week (#9): Paralegals and Admin as a Percentage of Legal Staff (PAPLS)
Definition Paralegals and administrative staff are essential to keeping legal departments running efficiently. Paralegals often assist...
top of page
Search
Metric of the Week (#7): Total Legal Cost by Business Unit (LCBU)
Definition The Total Legal Cost by Business Unit (LCBU) metric tracks how much legal support each department (such as Marketing, Sales,...
Metric of the Week (#6): Budgeting Process Satisfaction Index (BPSI)
Definitions “I love budgeting” , said no one ever! Budgeting can be a tough process, often involving a lot of back-and-forth, data, and...
Metric of the Week (#5): Client Satisfaction Index (CSI)
Definition Understanding how satisfied your clients are with the legal department isn’t just about getting feedback—it’s about seeing the...
Metric of the Week (#4): Expenses as a Percentage of Total Vendor Spend (EPVS)
Definition Expenses as a Percentage of Total Vendor Spend (EPVS) is a metric for monitoring the expense portion of vendor spend,...
Metric of the Week (#3): Total Legal Spend as a Percentage of Revenue (TLSPR)
Definition Total Legal Spend as a Percentage of Revenue (TLSPR) is a classic metric, by which organizations can track the financial...
CASE STUDIES
What Else Are You Interested In ?
We love research and would be happy to share our finding with you.
bottom of page