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Metric of the Week (#6): Budgeting Process Satisfaction Index (BPSI)
Definitions “I love budgeting” , said no one ever! Budgeting can be a tough process, often involving a lot of back-and-forth, data, and...
Metric of the Week (#5): Client Satisfaction Index (CSI)
Definition Understanding how satisfied your clients are with the legal department isn’t just about getting feedback—it’s about seeing the...
Metric of the Week (#4): Expenses as a Percentage of Total Vendor Spend (EPVS)
Definition Expenses as a Percentage of Total Vendor Spend (EPVS) is a metric for monitoring the expense portion of vendor spend,...
Metric of the Week (#3): Total Legal Spend as a Percentage of Revenue (TLSPR)
Definition Total Legal Spend as a Percentage of Revenue (TLSPR) is a classic metric, by which organizations can track the financial...
Metric of the Week (#2): Total External Spend by Vendor (TESV)
Definition The 'Total External Spend by Vendor' metric is used to identify key influencers in the legal department's total external...
Metric of the Week (#1): Legal Spend Forecasting Accuracy (LSFA)
Definition The Legal Spend Forecasting Accuracy (LSFA) metric assists legal departments in assessing the accuracy of their forecasting...
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