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InfiniGlobe at Legal Operators - Summit by the Sea 2024
September 24, 2024 Mori Kabiri , CEO of InfiniGlobe and author of Legal Operations KPIs, will be at Summit by the Sea 2024 at the...
Metric of the Week (#7): Total Legal Cost by Business Unit (LCBU)
Definition The Total Legal Cost by Business Unit (LCBU) metric tracks how much legal support each department (such as Marketing, Sales,...
Hear From the Experts: Building Better Legal Departments with Data Analytics with Joy Saphla
We recently interviewed, Joy Saphla , a leading expert in legal operations who has spent years helping legal teams harness the power of...
Hear From the Experts: Innovating Legal Operations with Data and KPIs: Janine Dixon
New Hear From the Experts interview features Janine Dixon a seasoned expert in legal operations, currently leading the Legal Operations...
Metric of the Week (#6): Budgeting Process Satisfaction Index (BPSI)
Definitions “I love budgeting” , said no one ever! Budgeting can be a tough process, often involving a lot of back-and-forth, data, and...
Metric of the Week (#5): Client Satisfaction Index (CSI)
Definition Understanding how satisfied your clients are with the legal department isn’t just about getting feedback—it’s about seeing the...
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