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Metric of the Week (#6): Budgeting Process Satisfaction Index (BPSI)
Definitions “I love budgeting” , said no one ever! Budgeting can be a tough process, often involving a lot of back-and-forth, data, and...
Metric of the Week (#5): Client Satisfaction Index (CSI)
Definition Understanding how satisfied your clients are with the legal department isn’t just about getting feedback—it’s about seeing the...
InfiniGlobe at Running Legal Like a Business 2024
InfiniGlobe is a proud sponsor of the Running Legal Like a Business RLLB 2024 Conference, taking place from September 3-6 at the...
The Legal Operations KPIs Forum - Germany Launches Its First Event
The German Chapter of the Legal Operations KPIs Forum recently held its inaugural event, setting a solid foundation for this new...
Hear From the Experts: Strategic Use of Data in Legal Operations with William Duncan
We are excited to share insights from our recent Hear From the Experts interview with William Duncan , the Legal Operations Manager at...
Metric of the Week (#4): Expenses as a Percentage of Total Vendor Spend (EPVS)
Definition Expenses as a Percentage of Total Vendor Spend (EPVS) is a metric for monitoring the expense portion of vendor spend,...
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