TeamConnect Implementation Specialist
Location: Remote/Hybrid
Type: Full-time
InfiniGlobe is seeking a skilled TeamConnect Implementation Specialist to manage the full lifecycle implementation of TeamConnect for our clients. This role involves working closely with cross-functional teams to ensure the smooth integration of the platform, providing technical expertise in configuration, customization, and data migration.
Key Responsibilities:
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Lead the technical implementation of TeamConnect, including configuration, customizations, integrations, and data migration.
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Configure and customize TeamConnect features and modules to align with client-specific business requirements.
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Collaborate with client IT and technical teams to integrate TeamConnect with other legal systems (e.g., eBilling, Matter Management, and Contract Management tools).
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Design and develop custom solutions using Java, JavaScript, SQL, and web services (SOAP, REST) to enhance TeamConnect functionality.
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Perform data migrations from legacy systems to TeamConnect, ensuring data integrity and accurate mapping.
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Troubleshoot and resolve technical issues during and post-implementation, ensuring smooth operation and minimal downtime.
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Provide technical support for system upgrades, patches, and ongoing maintenance of the TeamConnect environment.
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Create and maintain technical documentation, including system configurations, workflows, data migration scripts, and user manuals.
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Stay updated on TeamConnect software updates and legal technology trends, applying them to improve client implementations.
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Conduct performance tuning and optimization of the TeamConnect platform to meet client performance requirements.
Skills & Qualifications:
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3+ years of hands-on experience with TeamConnect deployment, configuration, and customization.
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Proficiency in Java, JavaScript, and SQL for building and troubleshooting custom integrations and workflows within TeamConnect.
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Expertise in data migration processes, with experience in RDBMS technologies such as Oracle or SQL Server.
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Experience working with web services (SOAP, REST) to integrate TeamConnect with external systems and applications.
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Strong understanding of TeamConnect APIs and custom development.
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Familiarity with Agile development methodologies and CI/CD pipelines for deploying TeamConnect customizations.
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Experience troubleshooting TeamConnect system performance, configuration, and third-party integrations.
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Excellent communication skills to work closely with technical teams and explain complex technical issues to non-technical stakeholders.
Preferred Qualifications:
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Experience with document management, eBilling, and matter management systems.
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Familiarity with Oracle or SQL Server databases.
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Knowledge of Agiloft, Onit, or similar legal technology platforms.
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Certifications in TeamConnect or related legal technology platforms, with PMP, PMI-ACP, or Scrum Master certifications being a plus.
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Bachelor’s degree in Computer Science, Information Systems, or a related field.
About InfiniGlobe
At InfiniGlobe, we provide software technologies and consulting services designed specifically for legal departments, legal operations teams, and law firms. Our team of subject matter and technical experts simplify complex challenges, enabling teams to enhance efficiency through intuitive, easy-to-use technology solutions.
We are the team behind the Legal Operations KPIs book and the LegalOpsKPIs.com community, both of which help legal departments leverage key performance metrics and actionable insights to optimize their operations. This growing global community aims to engage more legal operations professionals, providing them with the tools and knowledge to make informed, data-driven decisions.
Be Part of the InfiniGlobe Team.
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